Page 102 - 2021 Annual Library Assessment Report

Annual Library Assessment Report 2021

(3) 圖書館整體硬體設施表示非常滿意與滿意者佔 58.60%，無意見佔 33.76%，
不滿意佔 7.64%。

圖書館硬體設施滿意度 library’s equipment

2021 2020 2019 2018 2017 2016

Satisfied 58.60% 63.04% 62.95% 53.39% 53.97% 49.59%
No comments 33.76% 28.80% 28.93% 33.94% 32.22% 35.12%
Dissatisfied 7.64% 8.15% 8.13% 12.67% 13.80% 15.29%

圖書館硬體設施滿意度
Library’s equipment

70.00%

63.04% 62.95%
60.00% 58.60%

53.39% 53.97%
49.59%
50.00%

40.00%
33.76% 33.94% 35.12%
32.22%

30.00% 28.80% 28.93%

20.00% 15.29%

12.67% 13.80%

10.00% 7.64% 8.15% 8.13%

0.00%
2021 2020 2019 2018 2017 2016
Satisfied No comments Dissatisfied

99