Page 109 - 2022 Annual Library Assessment Report
P. 109
Annual Library Assessment Report 2022
說明：
(1) 圖書館的整體服務表示非常滿意與滿意者佔 69.92%，無意見佔 28.46%，
不滿意佔 1.63%。
圖書館整體服務滿意度 Library overall service survey
2022 2021 2020 2019 2018 2017
Satisfied 69.92% 66.88% 77.72% 76.14% 66.51% 65.69%
No comments 28.46% 29.94% 18.48% 22.84% 28.96% 30.13%
Dissatisfied 1.63% 3.18% 3.80% 1.02% 4.52% 4.18%
圖書館整體服務滿意度
Library overall service survey
90.00%
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00%
10.00%
0.00%
2022 2021 2020 2019 2018 2017
Satisfied 69.92% 66.88% 77.72% 76.14% 66.51% 65.69%
No comments 28.46% 29.94% 18.48% 22.84% 28.96% 30.13%
Dissatisfied 1.63% 3.18% 3.80% 1.02% 4.52% 4.18%
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