Page 108 - 2022 Annual Library Assessment Report

Annual Library Assessment Report 2022

13. 圖書館服務滿意度調查 User satisfaction survey

非常滿
滿意 沒意見 不滿意 非常不
意

Very No Very
Satisfied unsatisfied
satisfied option unsatisfied

您對於圖書館整體服務表現的滿意度如
1 39 47 35 2 0
何?How satisfied are you with the library?

31.71% 38.21% 28.46% 1.63% 0.00%
您對於圖書館閱覽環境整潔、美化的滿意
2 度如何?How satisfied are you with the 43 44 34 2 0

library’s environment?
34.96% 35.77% 27.64% 1.63% 0.00%

您對於圖書館整體硬體設施的滿意度如

3 何? How satisfied are you with the library’s 35 46 41 1 0
equipment?
28.46% 37.40% 33.33% 0.81% 0.00%

您對於圖書館人員的服務品質的滿意度
4 如何? How satisfied are you with the 38 47 37 1 0
service of library staff?

30.89% 38.21% 30.08% 0.81% 0.00%

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