Page 97 - 2024 Annual Library Assessment Report

Annual Library Assessment Report 2024

(4) 圖書館人員的服務品質表示非常滿意與滿意者佔 78.08%，無意見佔 21.92%，不滿意佔
0.00%。

圖書館人員服務滿意度 Librarian service:

2024 2023 2022 2021 2020 2019
Satisfied 78.08% 66.25% 69.10% 63.70% 73.91% 73.61%

No comments 21.92% 28.75% 30.08% 32.48% 23.91% 22.84%
Dissatisfied 0.00% 5.00% 0.81% 3.82% 2.17% 3.56%

圖書館人員服務滿意度Librarian service

90.00%

80.00%

70.00%

60.00%

50.00%

40.00%

30.00%

20.00%

10.00%

0.00%
2024 2023 2022 2021 2020 2019
Satisfied 78.08% 66.25% 69.10% 63.70% 73.91% 73.61%
No comments 21.92% 28.75% 30.08% 32.48% 23.91% 22.84%
Dissatisfied 0.00% 5.00% 0.81% 3.82% 2.17% 3.56%

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