Page 93 - 2024 Annual Library Assessment Report

Annual Library Assessment Report 2024

13. 圖書館服務滿意度調查 User satisfaction survey

非常 非常不
滿意 沒意見 不滿意
滿意 滿意

Very No Very
Satisfied unsatisfied
satisfied option unsatisfied

您對於圖書館整體服務表現的滿意度如
1 37 20 15 0 1
何?How satisfied are you with the library?

50.68% 27.40% 20.55% 0.00% 1.37%
您對於圖書館閱覽環境整潔、美化的滿意
2 度如何?How satisfied are you with the 38 18 17 0 0

library’s environment?
52.05% 24.66% 23.29% 0.00% 0.00%

您對於圖書館整體硬體設施的滿意度如

3 何? How satisfied are you with the library’s 31 14 27 1 0
equipment?
42.47% 19.18% 36.99% 1.37% 0.00%

您對於圖書館人員的服務品質的滿意度
4 如何? How satisfied are you with the 41 16 16 0 0
service of library staff?

56.16% 21.92% 21.92% 0.00% 0.00%

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