Page 37 - 2017 Annual Library Assessment Report
P. 37
Annual Library Assessment Report 2017
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Novel
English
Movie
Literature
Photography
Cooking
Music
Entertainment
Others
Psychology
Art
Communication
Travel
Management
Children’s Literature
Theater
Education
Philosophy and Religion
Computer
Reference
History
Health
Politics
Sociology
Reference
Military
10. 圖書館服務滿意度調查 User satisfaction survey
非常滿意 滿意 沒意見 不滿意 非常不
Very Very
Satisfied No option unsatisfied
satisfied unsatisfied
您對於圖書館整體服務的表現是否
(1) 滿意?How satisfied are you with the 53 104 72 5 5
library?
22.18% 43.51% 30.13% 2.09% 2.09%
您對於圖書館閱覽環境整潔、美化
(2) 是否滿意?How satisfied are you 63 102 63 11 0
with the library’s environment?
26.36% 42.68% 26.36% 4.60% 0.00%
您對於圖書館整體硬體設施是否滿 29 4
(3) 意? How satisfied are you with the 43 86 77
library’s equipment?
17.99% 35.98% 32.22% 12.13% 1.67%
您對於圖書館人員的服務品質是否
(4) 滿意? How satisfied are you with the 66 89 77 4 3
service of library staff?
27.62% 37.24% 32.22% 1.67% 1.26%
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