Page 91 - 2025 Annual Library Assessment Report

Annual Library Assessment Report 2025

說明：

(1) 圖書館的整體服務表示非常滿意與滿意者佔 86.05%，無意見佔 9.30%，
不滿意佔 4.66%。

圖書館整體服務滿意度 Library overall service survey

2025 2024 2023 2022 2021 2020

Satisfied 86.05% 78.08% 65.00% 69.92% 66.88% 77.72%
No comments 9.30% 20.55% 31.25% 28.46% 29.94% 18.48%
Dissatisfied 4.65% 1.37% 3.75% 1.63% 3.18% 3.80%

圖書館整體服務滿意度
Library overall service survey

100.00%

90.00%
80.00%

70.00%
60.00%

50.00%

40.00%
30.00%

20.00%
10.00%

0.00%
2025 2024 2023 2022 2021 2020
Satisfied 86.05% 78.08% 65.00% 69.92% 66.88% 77.72%
No comments 9.30% 20.55% 31.25% 28.46% 29.94% 18.48%
Dissatisfied 4.65% 1.37% 3.75% 1.63% 3.18% 3.80%

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