Page 100 - 2023 Annual Library Assessment Report

Annual Library Assessment Report 2023

說明：

(1) 圖書館的整體服務表示非常滿意與滿意者佔 65.00%，無意見佔 31.25%，
不滿意佔 3.75%。

圖書館整體服務滿意度 Library overall service survey

2023 2022 2021 2020 2019 2018

Satisfied 65.00% 69.92% 66.88% 77.72% 76.14% 66.51%
No comments 31.25% 28.46% 29.94% 18.48% 22.84% 28.96%
Dissatisfied 3.75% 1.63% 3.18% 3.80% 1.02% 4.52%

圖書館整體服務滿意度
Library overall service survey

90.00%

80.00%

70.00%

60.00%

50.00%

40.00%
30.00%

20.00%

10.00%

0.00%
2023 2022 2021 2020 2019 2018
Satisfied 65.00% 69.92% 66.88% 77.72% 76.14% 66.51%
No comments 31.25% 28.46% 29.94% 18.48% 22.84% 28.96%
Dissatisfied 3.75% 1.63% 3.18% 3.80% 1.02% 4.52%

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