Page 114 - 2021 Annual Library Assessment Report
P. 114
Annual Library Assessment Report 2021
(12) 圖書館所提供的「視聽資料」表示非常滿意與滿意者佔 55.42%，無意見佔 40.76%，
不滿意佔 4.46%。
「視聽資料」滿意度 Library’s media materials
2021 2020 2019 2018 2017 2016
Satisfied 55.42% 57.61% 58.88% 48.87% 47.28% 40.91%
No comments 40.76% 38.59% 37.06% 43.89% 48.54% 52.89%
Dissatisfied 4.46% 3.81% 4.06% 7.23% 4.19% 6.20%
「視聽資料」滿意度
Library’s media materials
70.00%
60.00% 57.61% 58.88%
55.42%
52.89%
48.87% 48.54%
50.00% 47.28%
43.89%
40.76% 40.91%
40.00% 38.59% 37.06%
30.00%
20.00%
10.00% 7.23% 6.20%
4.46% 3.81% 4.06% 4.19%
0.00%
2021 2020 2019 2018 2017 2016
Satisfied No comments Dissatisfied
111
