Page 113 - 2021 Annual Library Assessment Report
P. 113
Annual Library Assessment Report 2021
(11) 圖書館所提供的「電子資源」表示非常滿意與滿意者佔 61.15%，無意見佔 34.39%，
不滿意佔 5.73%。
「電子資源」滿意度 Library’s e-Resources
2021 2020 2019 2018 2017 2016
Satisfied 61.15% 65.22% 61.93% 52.94% 55.23% 48.76%
No comments 34.39% 32.61% 35.03% 42.53% 38.49% 43.39%
Dissatisfied 5.73% 2.17% 3.04% 4.52% 6.28% 7.85%
「電子資源」滿意度
Library’s e-Resources
70.00%
65.22%
61.15% 61.93%
60.00%
55.23%
52.94%
48.76%
50.00%
42.53% 43.39%
40.00% 38.49%
34.39% 35.03%
32.61%
30.00%
20.00%
10.00% 7.85%
5.73% 4.52% 6.28%
2.17% 3.04%
0.00%
2021 2020 2019 2018 2017 2016
Satisfied No comments Dissatisfied
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