Page 76 - 2019 Annual Library Assessment Report
P. 76
Annual Library Assessment Report 2019
(12) 「視聽資料」表示非常滿意與滿意者佔 58.88%,無意見佔 37.06%,不滿意佔 4.06%。
Media: 2019 2018 2017 2016
58.88% 48.87% 47.28% 40.91%
Satisfied 37.06% 43.89% 48.54% 52.89%
No comments 4.06% 7.23% 4.19% 6.20%
Dissatisfied
70.00% Satisfied
60.00% No comments
50.00% Dissatisfied
40.00%
30.00%
20.00%
10.00%
0.00%
2019 2018 2017 2016
73