Page 75 - 2019 Annual Library Assessment Report
P. 75
Annual Library Assessment Report 2019
(11) 「電子資源」表示非常滿意與滿意者佔 61.93%,無意見佔 35.03%,不滿意佔 3.04%。
E-resources: 2019 2018 2017 2016
61.93% 52.94% 55.23% 48.76%
Satisfied 35.03% 42.53% 38.49% 43.39%
No comments 3.04% 4.52% 6.28% 7.85%
Dissatisfied
70.00% Satisfied
60.00% No comments
50.00% Dissatisfied
40.00%
30.00%
20.00%
10.00%
0.00%
2019 2018 2017 2016
72