Page 37 - 2016 Annual Library Assessment Report
P. 37
Annual Library Assessment Report 2016
(3) 圖書館整體硬體設施表示非常滿意與滿意者佔 49.59%(去年 46.95%)，不滿意佔
15.29%(去年 11.59%)，無意見佔 35.12%(去年 41.46%)。
Library facility:
2016 2015
Satisfied 49.59% 46.95%
No comments 35.12% 41.46%
Dissatisfied 15.29% 11.59%
(4) 圖書館人員的服務品質表示非常滿意與滿意者佔 66.12%(去年 60.36%)，不滿意佔
2.89%(去年 6.1%)，無意見佔 30.99%(去年 33.54%)。
Librarian service:
2016 2015
Satisfied 66.12% 60.36%
No comments 30.99% 33.54%
Dissatisfied 2.89% 6.1%
非常滿意 滿意 沒意見 不滿意 非常不滿意
您對於圖書館所舉辦的新生導覽服
務是否滿意? 35 95 106 3 3
5
How satisfied are you with the
library’s tour?
14.46% 39.26% 43.80% 1.24% 1.24%
您對於圖書館所舉辦的圖書利用教
育課程是否滿意? 33 99 102 5 3
6
How satisfied are you with the
library’s user education program?
13.64% 40.91% 42.15% 2.07% 1.24%
您對於圖書館所舉辦的圖書館週相
關活動是否滿意? 40 99 98 2 3
7
How satisfied are you with the
library’s week(events)?
16.53% 40.91% 40.50% 0.83% 1.24%
您對於圖書館各種文宣推廣資訊是
否滿意? 32 106 94 7 3
8
How satisfied are you with the
library’s notes ?
13.22% 43.80% 38.84% 2.89% 1.24%
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