Page 82 - 2026 Annual Library Assessment Report

Annual Library Assessment Report 2026

16. 圖書館服務滿意度調查 Library Service Satisfaction Rate

非常 非常
滿意 普通 不滿意
滿意 不滿意

Very Very
Satisfied Neutral Dissatisfied
Satisfied Dissatisfied
您對於圖書館內整體服務表現的滿意 51 36 10 1 0
1 度如何? How satisfied are you with the 52.04% 36.73% 10.20% 1.02% 0.00%
library's overall service performance? 98.98% 1.02%

您對於圖書館內外部環境整潔、美化 52 39 7 0 0
是否滿意? How satisfied are you with 53.06% 39.80% 7.14% 0.00% 0.00%
2
the library's environment, cleanliness,
100.00% 0.00%
and aesthetics?
您對於圖書館整體硬體設施的滿意度 44 36 17 1 0
3 如何? How satisfied are you with the 44.90% 36.73% 17.35% 1.02% 0.00%

library's overall physical facilities? 98.98% 1.02%

您對於圖書館人員的服務品質的滿意 56 31 11 0 0
4 度如何? How satisfied are you with the 57.14% 31.63% 11.22% 0.00% 0.00%
service quality of the library staff? 100.00% 0.00%
您對於圖書館所舉辦的新生導覽服務 46 39 13 0 0
的滿意度如何? How satisfied are you 46.94% 39.80% 13.27% 0.00% 0.00%
5
with the library's new student
100.00% 0.00%
orientation?

您對於圖書館所舉辦的圖書利用教育 45 35 18 0 0
課程的滿意度如何? How satisfied are 45.92% 35.71% 18.37% 0.00% 0.00%
6
you with the library's library user
100.00% 0.00%
education programs?

您對於圖書館所舉辦的圖書館週暨聖 57 32 9 0 0
誕節活動的滿意度如何? How satisfied 58.16% 32.65% 9.18% 0.00% 0.00%
7
are you with Library Week and
100.00% 0.00%
Christmas activities?

您對於圖書館各種文宣推廣資訊的滿 47 36 15 0 0
意度如何? How satisfied are you with 47.96% 36.73% 15.31% 0.00% 0.00%
8
the library's promotional and publicity
100.00% 0.00%
materials?

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