Page 64 - 2026 Annual Library Assessment Report

Annual Library Assessment Report 2026

伍、圖書館服務滿意調查統計 Library User Satisfaction Survey

一、 問卷填答人數
發放問卷：學生(Student) 79 人，教職員(Faculty/Staff) 57 人(不含職工)。
填答問卷：98 份，

學 生(Student) 58 人填答，填答率 73.42%。
教職員(Faculty/Staff) 40 人填答，填答率 70.18%。
二、 圖書館基準目標 Library Benchmarks
1. ≥ 70% 的教職員了解圖書館資源。

≥ 70% of faculty are aware of library resources.
結果：87.5%
圖書館不定期向全校教職員及學生介紹館藏資源，問卷抽樣顯示。
87.5%的教職員了解/看過/聽過圖書館所介紹的館藏資源。

The library periodically introduces its collection to faculty, staff, and students.
Survey shows that:
87.5% of faculty are aware of library resources.
2. ≥ 70% 的學生了解圖書館資源。

≥ 70% of students are aware of library resources.
結果：84.48%
圖書館不定期向全校教職員及學生介紹館藏資源，問卷抽樣顯示。
84.48%的學生了解/看過/聽過圖書館所介紹的館藏資源。

The library periodically introduces its collection to faculty, staff, and students.
Survey shows that:
84.48% of students are aware of library resources.
3. 70% 的圖書館使用者對圖書館提供的服務感到滿意（最低 3.8 分，滿分 5 分）

≥ 70% of library users are satisfied with the services provided by the library
(minimum 3.8 out of 5.0)
結果：98.98% (4.4 /滿分 5)
讀者對於圖書館內整體服務表現的滿意度達 98.98% (4.4 /滿分 5)

98.99% of library users are satisfied with the services provided by the library (4.4
out of 5)
4. ≥ 70% 的圖書館使用者對圖書館的館藏感到滿意。
≥70% of library users are satisfied with the collection held by the library
結果：97.96% (4.34 /滿分 5)

讀者對於圖書館館藏資源整體的滿意度達 97.96% (4.34/滿分 5)
97.96% of library users are satisfied with the collection held by the library (4.34 out
of 5)

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