Page 90 - 2020 Annual Library Assessment Report
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Annual Library Assessment Report 2020
(11) 圖書館所提供的「電子資源」表示非常滿意與滿意者佔 65.22%，無意見佔 32.61%，
不滿意佔 2.17%。
「電子資源」滿意度 Library’s e-Resources
2020 2019 2018 2017 2016
55.23% 48.76%
Satisfied 65.22% 61.93% 52.94% 38.49% 43.39%
42.53% 6.28% 7.85%
No comments 32.61% 35.03% 4.52%
Dissatisfied 2.17% 3.04%
「電子資源」滿意度
Library e-resources
70.00% 61.93%
65.22%
55.23%
60.00%
52.94%
50.00% 48.76%
43.39%
42.53%
40.00% 38.49%
30.00%
32.61% 35.03%
20.00%
10.00% 4.52% 6.28% 7.85%
0.00% 2016
2.17% 3.04%
2020 2019 2018 2017
Dissatisfied
Satisfied No comments
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